Rental Rules & Conditions

1. Rental Period

• Rentals are charged on a per-day basis. A "day" is a 24-hour period from pickup or delivery.
• Late returns will be charged an additional day's rental fee.
• Weekly and multi-day discounts may be available — ask when booking.

2. Reservation & Payment

• A valid government-issued photo ID is required at pickup.
• A refundable security deposit may be required for high-value equipment.
• Payment is due at the time of pickup or delivery unless otherwise agreed in writing.

3. Equipment Use

• Equipment must be used only for its intended purpose.
• Do not exceed the stated load capacity (e.g., 3000 lbs for drywall carts, 1000 lbs for dollies).
• Do not modify, disassemble, or repair equipment.
• Equipment must not be sub-rented, loaned, or transferred to any third party.

4. Return Condition

• Equipment must be returned in the same condition it was rented, minus normal wear.
• Cleaning fees may apply if equipment is returned excessively dirty or with debris.
• Missing parts, bent frames, broken wheels, or other damage will be assessed and charged to the renter.

5. Cancellation

• Please cancel at least 24 hours before your scheduled pickup/delivery to avoid a fee.
• No-shows may forfeit any deposit paid.

Safety Guidelines

Before Use

• Inspect the equipment before each use — check wheels, pins, straps, frames, and handles.
• Do not use equipment that appears damaged or defective. Call us immediately.
• Read any labels or instructions on the equipment.

During Use

• Never exceed the rated load capacity. Overloading can cause tipping, collapse, or injury.
• Secure all loads with straps before moving.
• Keep the load balanced and low to the ground.
• Push — do not pull — loaded carts and dollies.
• Use two people for loads over 500 lbs or when moving up/down inclines.
• Watch for overhead obstructions, wet floors, curbs, and uneven surfaces.
• Wear closed-toe shoes and, when lifting, gloves and back protection.
• Never ride on any equipment.
• Keep children and pets away from equipment during use.

Ramps & Loading

• Ensure the ramp is properly secured to the truck or container before loading.
• Do not exceed the ramp's rated capacity (e.g., 3000 lbs for the container loading ramp).
• Load and unload on flat, stable ground.
• Always have a spotter when moving heavy loads up or down a ramp.

After Use

• Remove all loads before returning equipment.
• Wipe down if dirty — especially after outdoor use.
• Check that all parts (pins, straps, wheels) are intact before returning.

Liability & Disclaimer

Assumption of Risk

The renter acknowledges that the use of moving equipment involves inherent risks, including but not limited to personal injury, property damage, and equipment failure. The renter assumes all risks associated with the use, transportation, and storage of the rented equipment.

Renter Responsibility

• The renter is fully responsible for the equipment from the time of pickup or delivery until it is returned.
• The renter is responsible for any loss, theft, or damage to the equipment during the rental period.
• The renter agrees to indemnify and hold harmless Kama'aina Movers, its owners, employees, and agents from any claims, damages, or liabilities arising from the renter's use of the equipment.

No Warranty

Equipment is rented "as is" without any express or implied warranty of merchantability, fitness for a particular purpose, or otherwise. Kama'aina Movers makes no guarantee that the equipment is suitable for any specific job or purpose beyond the use for which it was designed.

Limitation of Liability

In no event shall Kama'aina Movers be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the rental, use, or inability to use the equipment — even if advised of the possibility of such damages.

Damage & Loss Charges

• The renter agrees to pay for repair or replacement cost of any equipment damaged beyond normal wear.
• Lost or stolen equipment will be charged at full replacement value.
• A cleaning fee may apply if equipment is returned in an unreasonable condition.

Legal Compliance

The renter agrees to use the equipment in compliance with all applicable federal, state, and local laws and regulations. Any illegal use is the sole responsibility of the renter.

Acknowledgement

By picking up or accepting delivery of any rental equipment from Kama'aina Movers, the renter acknowledges that:

1. They have read and understood these rules, conditions, safety guidelines, and disclaimers.
2. They agree to be bound by these terms.
3. They accept full responsibility for the equipment and its safe use.
4. They understand the risks involved and assume them voluntarily.